Renting
Booking a car
Searching, verifying your CNIC and licence, messaging the host, and understanding your total before you pay.
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Help centre
Browse a topic, check the quick answers, or go straight to support. We are on every day, 8am – 12am pkt.
Topics
Renting
Searching, verifying your CNIC and licence, messaging the host, and understanding your total before you pay.
Renting
Handover photos, extending days, fuel and mileage rules, and what to do if the car has a fault.
Renting
When the hold is placed, when it is released, and how a deduction is decided if something is damaged.
Hosting
Photos, setting a daily rate, pickup area, and writing rules that cut down on back-and-forth.
Hosting
Approving verified requests, running a clean handover, and when the payout for a trip reaches your account.
Account
Updating your details, managing verification, and deleting your account and data.
Quick answers
Re-upload the CNIC and licence in good light with all four corners visible. If it is still pending after 24 hours, email support@vvahid.com from your account address.
Open the booking and use Manage. Changes depend on the host’s calendar; cancellation charges follow the cancellation policy.
If it is within a few hours of pickup, contact support through the trip and we will step in. You are not penalised for a host who goes quiet.
Use the complaints page — it has its own acknowledgement and resolution timeline.